Yes I did it!!

I had a wonderful day at work yesterday... I did something that I very rarely get to do! That is to make someones day so special that they will never forget!!
I had a young man come into my patrol station and ask me if I could help him find someone. He had came here all the way from IL looking for his grandmother, that he had not seen since he was six. This young man appeared to be about 23 yrs old. He said he had call directory assistance they had no phone listings. Then he said he went to every place he could remember as a child and still no luck in finding her. He looked so lost and discouraged. Like it was a hopeless situation. He said to me.... your my only hope in finding her .. it might be possible you might have her somewhere in your system. I asked his name and what the persons name was he was looking for. I just happened to find a name in my computer matching that name. I told the boy I was leaving the front counter and was going to make a phone call. Well this call could have turned out two ways.
#1 The lady if she answered would not know the boy.
#2 She would know the boy and may or may not have wanted to see him.
So I placed the call... I stated my name and business and asked her if she knew such and so .. her answer was no. Then I told her thank you and started to hang up and she screamed!! She screamed right in my ear!!! I was taken a back.. I kept saying are you ok are you ok??? She came on the line and said is that person from IL???? I stated yes.. she screamed again and started hollering for another person in the house... such and so they have found him they have found him our grandson is looking for us.... At that moment I knew a good thing had happened... As she calmed down to talk to me I asked her is it ok if I give him your phone number to call you... Yes Yes Yes!!! She asked where the boy was... I told her with me at the Police station... she then asked if it was here in Kansas.. and I told her yes here in the city... she started crying again... and I told her I was going to hang up now and to expect a call very soon from her grandson.... I got a huge sobby Thank you. I went back out to my desk and I asked the young man to come to the counter.. I told him it was his lucky day as I was able to contact his grandmother and she was over joyed that he had found her. I thought the young man was going to pass out.. he started crying and all he could say was thank you thank you!!! I handed him the number that I had called. I told him were the nearest payphone was.. but he said no worries he had a cell phone... he was crying and dialing as he walked out of my patrol.....
I was very happy to help this young man in his quest to find his grandmother and I was very thrilled to have went the extra steps for him... This is one of the things in life that makes my job worth while ;) I hope you enjoyed this story of love ;)